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Returns & Refund Policy

Returns & Refund Policy

If you are not fully satisfied within 15 days of your purchase, you may request a full refund. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note, we do not offer refunds on wholesale orders.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@certainlybetterdaze.com

Sale items (if applicable)

Sale items (if applicable)

Exchanges (if applicable)

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at info@certainlybetterdaze.com and send your item to: 283 Swanson Dr Suite #205, Lawrenceville, GA 30043.

Shipping

To return your product, you should mail your product to: 283 Swanson Dr, Suite #205, Lawrenceville, GA 20043. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.